AIG, or American International Group, is a global insurance powerhouse established in 1919 in Shanghai and currently headquartered in New York. AIG Malaysia has been operating since 1953, bringing international expertise with local insight to serve Malaysian individuals and businesses . With offices across Malaysia, a network of agents, brokers, and direct operations, AIG Malaysia is dedicated to offering a wide range of insurance solutions tailored to its diverse clientele such as travel insurance and car insurance.
Personal Insurance
AIG Malaysia’s Personal Insurance suite is designed to provide comprehensive protection for individuals and families. Key products include:
- Personal Accident Insurance: Policies such as MyGuardian safeguard policyholders against accidental death and bodily injury.
- Medical & Critical Illness Plans: Covering up to 38 critical illnesses, these plans often include renewal bonuses, typically around 10% per year for up to five years.
- Home Insurance: Provides coverage for both your home structure and contents, offering peace of mind against risks like fire, theft, and other damages.
- Student Overseas Travel Insurance: Tailored for students studying abroad, this covers medical emergencies and other travel-related incidents.
These plans are designed to align with various life stages—from individual adults to growing families—offering robust protection when it matters most.
Car Insurance
AIG’s Car Insurance provides comprehensive coverage options along with user-friendly services:
- Comprehensive Coverage: Protects your car from damage caused by accidents, fire, theft, and natural disasters. Coverage also extends to legal liabilities such as third-party bodily injury and property damage.
- Smart Auto Packages: AIG offers flexible add-ons to enhance your coverage, including allowances for flood damage, transportation reimbursements, key replacement, tyre and rim repairs, windscreen protection, and passenger personal accident coverage.
- Smart Auto Assist Services: These services include 24/7 nationwide roadside assistance, unlimited towing, battery delivery/installation, emergency mechanical help, and EV-specific services like towing to charging stations and charging equipment coverage.
- Seamless Renewals & Claims: Online policy renewal and digital road tax integration via JPJ streamline administrative tasks. AIG also boasts award-winning claims services, including a one-year warranty on repairs carried out at approved workshops.
These features make AIG’s car offerings not only protective but also convenient and modern.
Travel Insurance
AIG Travel Insurance—also known globally as AIG Travel Guard—caters to both domestic and international travellers:
- Domestic & Overseas Travel Insurance: Comprehensive coverage for medical emergencies, trip cancellations, lost baggage, and other travel-related risks. Policies typically include 24/7 global assistance and emergency services.
- Product Tiers: While specific local plans may vary, AIG’s global offerings include tiered plans like Essential, Deluxe, Pack ‘N Go, and Annual coverage, available through Travel Guard.
- Student Travel: Tailored coverage ensures students travelling internationally are protected against accidents, illness, trip interruptions, and more.
These offerings address a wide spectrum of travel needs—whether it’s a one-time trip or long-term overseas stay.
Why Choose AIG Malaysia?
- Strong Global-Local Footprint: With over US $539 billion in assets and presence in 190+ countries, AIG combines deep market expertise with local operations in Malaysia.
- Customer-Centric Services: Online policy renewals, quick and award-winning claims, and services like digital road tax and nationwide assistance put policyholders’ convenience first.
- Flexibility & Customisation: From modular auto add-ons to critical illness benefits and travel tiers, customers have the flexibility to choose what fits their needs best.
- Regulatory Assurance: Policies are backed and protected by PIDM (Perbadanan Insurans Deposit Malaysia), offering an added layer of security.
Summary
In Malaysia, AIG offers a well-rounded portfolio of insurance products—Personal Insurance, Car Insurance, and Travel Insurance—each with tailored plans and value-added services that address modern lifestyles and risks.
- Personal Insurance protects lives and homes through accident, illness, and property coverage.
- Car Insurance ensures comprehensive vehicle protection and convenient services like 24/7 roadside assistance, repair warranties, and digital renewals.
- Travel Insurance safeguards financial and personal well-being during domestic and international trips, with specific options for students and various travel plans.
AIG Malaysia’s blend of global reach, local insight, and customer-first conveniences make it a strong contender for anyone seeking reliable, customizable insurance solutions.